oklov Terms and Conditions

1Definitions and Introduction

In this document, "oklov", "we", and "our" refer to the oklov gaming platform and its operating entity. "You", "user", or "player" refers to any person who uses oklov's website, mobile platform, or any related services.

"Platform" refers to the oklov website (oklov.cam) and all gaming, financial, and support services provided on it.

"Account" refers to your personal gaming account registered on oklov, where your personal information, financial transactions, and gaming history are stored.

By accessing or using the oklov platform, you agree to comply with these terms and conditions, our privacy policy, and our responsible gaming guidelines.

2Eligibility and Age Requirement

To use the oklov platform, you must meet the following conditions:

• You must be at least 21 years old — this platform is for users aged 21 and above only.
• You must act on your own behalf, and operating an account on behalf of someone else is prohibited.
• You must not be located in a jurisdiction where online gaming is completely prohibited.
• You must play with your own funds and the source of deposits must be legitimate.

oklov reserves the right to verify age. If an account is suspected to be operated by someone below the permitted age, we reserve the right to suspend or close that account.

3Account Registration

To register on oklov, you must provide accurate and complete personal information. One person may not open more than one account. If multiple accounts are found, oklov reserves the right to close all accounts and the associated funds may be forfeited.

• Providing false information during registration is strictly prohibited.
• It is your responsibility to keep your account login credentials confidential.
• You may not allow anyone else to use your account.
• Any unauthorized access must be reported to our support team immediately.

4Identity Verification (KYC)

Before processing financial transactions, oklov may complete an identity verification process. The following documents may be required for verification:

• A copy of your National Identity Card (NID) or passport.
• Verification of the mobile number used during registration.
• Proof of deposit (bKash / Nagad / Rocket screenshot).

If verification is not completed, the withdrawal process may be delayed. We store documents securely and do not disclose them to any third party.

5Account Suspension or Closure

oklov may immediately suspend or permanently close your account for any of the following reasons:

• Serious violation of these terms and conditions.
• Fraudulent or suspicious activity.
• Bonus abuse or attempts to exploit the system.
• False identity or evidence of being below the permitted age.
• Suspicion of money laundering or illegal financial activity.

In the event of account closure, we will attempt to return legitimate funds, however balances related to bonuses may be forfeited.

6Deposit Rules

The following rules must be followed when depositing funds into your account:

• The minimum deposit amount is ৳200 for each method.
• Only payment methods registered in your own name may be used.
• Sending funds from a third-party account is prohibited and such transactions will be returned.
• The source of deposited funds must always be legitimate.

7Withdrawal Rules

oklov generally processes withdrawal requests within 1 hour. For withdrawals:

• The minimum withdrawal amount is ৳800.
• Identity verification must be completed.
• Winnings earned from bonuses cannot be withdrawn if the bonus wagering requirements have not been met.
• The withdrawal method must match the deposit method.
• In cases of suspicious activity, additional verification may be required and processing may be delayed.

8Welcome Bonus

For new players, oklov offers a 200% first-deposit bonus up to ৳10,000. The terms of this bonus are:

• A minimum deposit of ৳200 is required for the bonus to be activated.
• Wagering requirement: you must wager 10 times (10x) the bonus amount before withdrawing.
• The bonus is granted only once and cannot be used in combination with any other offer.
• The bonus is usable in specific game categories — contact our support team for details.
• If a withdrawal is attempted before bonus wagering is complete, the bonus may be cancelled.

9VIP Cashback Program

oklov's VIP program has 4 tiers. Weekly cashback is available at each tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.4% weekly cashback.
• Gold: up to 0.6% weekly cashback.
• Platinum: up to 0.8% weekly cashback.

Tiers are determined based on player activity and participation. Cashback is calculated each week and credited directly to the account. Cashback bonuses are subject to their own wagering requirements.

10Bonus Abuse Policy

oklov is committed to ensuring fair use of the bonus system. The following activities will be considered bonus abuse:

• Collecting bonuses using multiple accounts.
• Attempting to withdraw while bypassing wagering requirements.
• Exploiting system vulnerabilities to gain unfair advantages.
• Betting patterns that are clearly intended to fulfil bonus conditions.

If bonus abuse is detected, the relevant bonus and all winnings earned from that bonus will be cancelled.

11Game Providers and Fairness

oklov offers games from multiple leading providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt. These providers use internationally certified random number generators (RNG), which ensure game fairness.

Incomplete game rounds due to technical errors will be considered void and the wagered amount will be returned. oklov is not responsible for technical issues in a game provider's system.

12Prohibited Activities

The following activities are strictly prohibited on the oklov platform:

• Playing using bots, automated software, or artificial intelligence.
• Attempting to hack the system or make unauthorized technical modifications.
• Operating multiple accounts simultaneously.
• Playing in collusion with other players.
• Using the platform for money laundering purposes.

Violation of these rules will result in permanent account closure and the relevant authorities may be notified.

13Responsible Gaming Obligations

oklov believes that gaming is a form of entertainment — not a source of income. We give the highest priority to player safety. The following tools are available to you:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Request to have your account suspended for a specified period.
• Reality Check: Receive notifications about your gaming time at regular intervals.

For more information, please read our Responsible Gaming page.

14Protection of Minors

oklov strictly prohibits gaming for minors (under 21 years of age). If there are children or teenagers in your household, please use parental control software on your device. It is your responsibility not to share your oklov account password with others.

15Personal Data Protection

oklov protects your personal information with SSL encryption. To learn in detail how we collect, use, and store your information, please read our Privacy Policy.

We do not sell your information to third parties. However, information may be shared with relevant authorities if required by legal obligation or for a security investigation.

16Intellectual Property

All content on the oklov website — logos, designs, text, graphics, software, and code — is the exclusive intellectual property of oklov or is licensed. Reproducing, distributing, or using any content for commercial purposes without permission is strictly prohibited.

17Limitation of Liability

oklov is not responsible for the following:

• Game rounds left incomplete due to internet disconnection.
• Delays or technical issues caused by third-party payment providers.
• Problems caused by your device or software.
• Force Majeure circumstances beyond our control.

In the event of a technical error, oklov makes every effort to resolve the issue and attempts to provide appropriate compensation to affected players.

18Complaints & Dispute Resolution

For any complaint or dispute, please contact us first via our 24/7 live chat support or email. Our support team provides service in Bengali and works to resolve issues quickly.

After a complaint is submitted, an initial response is usually provided within 7 business days. Complex matters may take longer, but we will always keep you updated.

Contact: [email protected]

19Changes to Terms

oklov reserves the right to change these terms and conditions at any time. For important changes, registered players will be notified via email or account notification.

Continuing to use the platform after any changes means you are considered to have agreed to the new terms. It is your responsibility to always read the latest version.

20Legal Validity

If any part of these terms is found to be legally unenforceable, the remaining parts will remain in full effect. This document constitutes the entire agreement between oklov and the user and supersedes all previous oral or written agreements.

If you have any questions after reading these terms, please contact our support team or visit our FAQ page.